Return &Refund Policy

Refund and Return Policy

Last Updated: January 08, 2026**

At **THE POLKA DOT STORE 55**, we strive to ensure your complete satisfaction with every purchase. However, due to the nature of our curated, whimsical polka dot products (many of which are custom or intimate items like clothing and accessories), we have a strict but fair policy to balance customer happiness with operational realities.

#### Returns
- **General Policy:** All sales are final. We do not accept returns for change of mind, sizing issues, or buyer's remorse.
- **Exceptions:** Returns are only accepted if the item arrives damaged, defective, or significantly different from the product description/photos. You must notify us within 7 days of receipt.

#### Refunds
- Refunds are issued only in cases of approved returns for damage/defects.
- Eligible refunds will be processed to your original payment method within 14 days of receiving the returned item.
- Original shipping fees are non-refundable. Return shipping costs are your responsibility unless the error was ours.
- No refunds on sale items, custom orders, or personalized products.

#### How to Request a Return/Refund
1. Contact us within 7 days of delivery via email (whymac5151@gmail.com) or phone (1-416-574-0564).
2. Provide your order number, photos of the issue (for damage/defects), and proof of purchase.
3. If approved, we'll provide return instructions to:  
   3121 Kirwin Ave #702  
   Mississauga, Ontario L5A 3K9  
   Canada
4. Items must be unused, in original packaging, with tags attached.

We appreciate your understanding—this helps us keep prices affordable and focus on bringing you the best polka dot delights! If you have questions, we're here to help. 🟣🔵🟢